Subaru vehicles have embraced advanced technology, making driving more enjoyable and connected. One of the standout features in many modern Subaru models is Apple CarPlay, which allows users to integrate their iPhone with the car’s infotainment system. However, many drivers experience issues with CarPlay not working as expected. In this article, we will explore the common reasons for these problems and provide practical solutions to get your Subaru’s CarPlay back up and running.
Understanding Apple CarPlay
Apple CarPlay is Apple’s feature that enables iPhone users to connect their device to a compatible car audio system. This integration enhances the driving experience by allowing users to access apps, navigate, make calls, and send texts—all through the car’s interface, steering wheel controls, or voice commands.
CarPlay focuses on safety and convenience, allowing drivers to stay connected while keeping their eyes on the road. While it’s a fantastic feature, it can sometimes pose challenges when it doesn’t work properly.
Common Issues With Subaru CarPlay
Subaru owners may face several common problems related to CarPlay, leading to frustration during their driving experience. Understanding these issues is the first step toward finding a solution.
1. Connection Problems
One of the most frustrating issues is when CarPlay refuses to connect. This can occur for several reasons:
- Cable Issues: A faulty or non-certified Lightning cable can inhibit the connection.
- Bluetooth Settings: Sometimes, Bluetooth settings can interfere with the CarPlay connection.
- Software Problems: An outdated car infotainment system or iPhone software can lead to connectivity issues.
2. Infotainment System Glitches
The Subaru infotainment system itself can run into software glitches that impact CarPlay functionality:
- Freezing Interface: The screen may freeze or become unresponsive when trying to access CarPlay features.
- App Compatibility Issues: Not all apps are compatible with CarPlay, and attempting to access unsupported apps can cause problems.
3. Updates Required
Just like your smartphone, your car infotainment system may require updates to ensure that it functions properly. Failing to install these updates can lead to various issues with CarPlay.
4. iPhone Settings
Certain settings on your iPhone may disrupt your CarPlay connectivity:
- Restrictions: If restrictions are enabled on the iPhone, they may prevent CarPlay from functioning.
- Do Not Disturb Mode: This setting can also interfere with the functionality of CarPlay.
Troubleshooting Steps for Subaru CarPlay Issues
If you find that your Subaru’s CarPlay isn’t functioning properly, don’t panic! Here’s a step-by-step guide to troubleshoot and resolve the problem.
1. Check Your Connections
Start by verifying the physical connections:
- Make sure you are using a certified Lightning cable. Check for wear or damage, and try a different cable if necessary.
- Ensure that the USB port in your Subaru is clean and free of debris. Sometimes dust can block the connection.
2. Restart Your iPhone and Infotainment System
A simple restart can often resolve temporary glitches:
- Turn off your iPhone and then turn it back on.
- To restart the Subaru infotainment system, turn off the vehicle and restart it.
3. Check Bluetooth Settings
Follow these steps to troubleshoot Bluetooth settings:
- Navigate to Settings on your iPhone.
- Tap Bluetooth and ensure that Bluetooth is turned on.
- If your Subaru appears as a connected device, try forgetting it and then reconnecting.
4. Update Software
Ensure that both your iPhone and your Subaru’s infotainment system are up to date:
- Go to Settings > General > Software Update on your iPhone to check for available updates.
- For the Subaru infotainment system, check the owner’s manual to find out how to update the software.
5. Reset Settings
Sometimes, resetting your settings can help resolve persistent issues:
- On your iPhone, go to Settings > General > Reset > Reset All Settings. This won’t delete your data but may reset network and Bluetooth settings.
- Reset the infotainment system. This process can vary by model, so consult your owner’s manual for specific instructions.
6. Review iPhone Restrictions
Check to ensure that there are no restrictions enabled on your iPhone:
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- If you have restrictions turned on, make sure that CarPlay has permission to operate.
7. Disable Do Not Disturb Mode
Ensure that Do Not Disturb mode is turned off:
- Navigate to Settings > Focus > Do Not Disturb and toggle it off.
Advanced Troubleshooting Methods
If the above steps do not resolve your Subaru’s CarPlay issues, you may need to consider advanced troubleshooting options.
1. Factory Reset Your Infotainment System
As a last resort, you may choose to perform a factory reset on the Subaru infotainment system. Keep in mind that this will erase all settings and preferences you have customized. You can typically find this option in the system settings menu. Be sure to consult your owner’s manual for specific instructions as this varies by model.
2. Contact Subaru Support
If you’ve tried all the steps above and CarPlay is still not working, it may be time to contact Subaru customer support or visit a certified Subaru dealership. They can provide expert assistance and may offer updates or repairs if necessary.
Final Thoughts
Experiencing issues with Apple CarPlay in your Subaru can be frustrating, but most problems can be resolved with some straightforward troubleshooting steps. By ensuring that you are using the right equipment, keeping your software updated, and checking your settings, you can often restore functionality quickly.
In summary, the playbook for resolving Subaru CarPlay issues includes:
- Checking cables and connections
- Restarting your devices
- Ensuring proper settings on your iPhone
- Updating software as needed
- Seeking expert help if issues persist
With a little patience, you can enjoy the convenience and connectivity that CarPlay offers, making your time on the road more enjoyable and stress-free. Happy driving!
What should I do if Apple CarPlay is not connecting to my Subaru?
If Apple CarPlay is not connecting to your Subaru, the first step is to ensure that your iPhone is running the latest iOS version. Sometimes, outdated software can lead to connectivity issues. Check for any available updates by navigating to your iPhone’s Settings, selecting “General,” then “Software Update.” If an update is available, download and install it.
Next, check the USB cable you are using. A damaged or non-certified cable can prevent a proper connection. Try using a different Lightning cable to see if that resolves the issue. Additionally, make sure that your iPhone is unlocked and within the right settings by going to Settings > Screen Time > Content & Privacy Restrictions and ensuring CarPlay is enabled.
Why does my Subaru’s CarPlay display a blank screen?
A blank screen can occur if the connection between your iPhone and your Subaru is interrupted. This issue can often be resolved by simply unplugging and re-plugging the USB connection while ensuring your iPhone is unlocked. If that doesn’t help, try restarting both your iPhone and your Subaru’s infotainment system to refresh their connection.
If the problem persists, you may want to reset your Subaru’s infotainment settings. Refer to your owner’s manual for specific instructions on how to do this. Keep in mind that resetting the infotainment system may erase saved settings, which means you may need to reconfigure your preferences afterward.
What can cause my Subaru to not recognize CarPlay?
Several factors can prevent your Subaru from recognizing CarPlay, including outdated software. It’s important to keep your vehicle’s infotainment system updated. Check if your Subaru has any software updates available and follow the manufacturer’s instructions to install them.
Another reason might be that the Bluetooth and connection settings on your iPhone are not properly configured. Make sure that Bluetooth is enabled on your iPhone and that CarPlay is allowed. You can check this by going to Settings > General > CarPlay on your iPhone and confirming that your Subaru is listed and connected.
How can I troubleshoot CarPlay lagging in my Subaru?
If you’re experiencing lag while using CarPlay, first try restarting your iPhone. A quick reboot can resolve temporary glitches that may be causing the lag. Next, ensure that you’re using a high-quality USB cable to make the connection, as a faulty cable can slow down the data transfer rate which may lead to lag.
Additionally, check the performance of the apps you are using. Some apps may consume more resources than others, causing the system to lag. Make sure your apps are updated to their latest versions and consider closing any unnecessary background apps running on your iPhone that could interfere with CarPlay’s performance.
Why does Siri not work with CarPlay in my Subaru?
If Siri is not functioning properly with CarPlay in your Subaru, the first step is to check Siri’s settings on your iPhone. Ensure that Siri is enabled by going to Settings > Siri & Search and turning on “Listen for ‘Hey Siri'” and “Press Side Button for Siri.” If Siri is already activated, try toggling it off and then back on.
Next, make sure that CarPlay has permission to use Siri. Open CarPlay settings in your iPhone under Settings > General > CarPlay, select your vehicle, and check if the Siri option is enabled. If everything is set correctly and Siri remains unresponsive, consider restarting your iPhone and your Subaru’s infotainment system.
How do I reset CarPlay settings on my Subaru?
To reset CarPlay settings on your Subaru, you will first have to access the vehicle’s infotainment system settings. Navigate through the menu options to find the “Settings” or “System” section. Look for the “Reset” or “Factory Reset” option, but be cautious as this will remove all saved preferences and preferences associated with your infotainment system.
Once you reset the system, you will need to reconnect your iPhone to set up CarPlay again. Follow the initial setup prompts, allowing your iPhone to recognize the vehicle once more. This process often clears any glitches or issues that were affecting CarPlay’s performance.
Can I use CarPlay wirelessly in my Subaru?
Whether you can use CarPlay wirelessly in your Subaru depends on the specific model and year of your vehicle. Some newer models may support wireless CarPlay, while others may require a wired connection. Check your owner’s manual or Subaru’s official website for detailed specifications regarding wireless CarPlay support for your model.
If your Subaru supports wireless CarPlay, ensure that both Bluetooth and Wi-Fi are turned on your iPhone. Initially, connect your iPhone to the car using a USB cable to set it up. After that, the system should recognize your iPhone for future wireless connections. If it’s not working, consider re-establishing the connection by unpairing and re-pairing your iPhone from the vehicle.
What if my CarPlay apps are not working?
If the apps on CarPlay aren’t functioning as expected, first ensure that the apps are updated on your iPhone. Updates can include bug fixes and improvements that might resolve issues with app functionality. To update apps, open the App Store, navigate to your account, and check for available updates.
If the apps are up to date and still not working, try deleting and reinstalling the problematic apps. Long press on the app icon on your iPhone’s home screen until it wiggles, then tap the ‘X’ to remove it. After that, reinstall the app from the App Store. Additionally, resetting your iPhone’s connection to the car in the CarPlay settings can sometimes restore app functionality.