The 2018 Subaru Legacy has gained a reputation for its reliability and impressive performance, but like any modern vehicle, it can encounter issues—particularly with its touch screen interface. If you’re facing the frustrating scenario of your Subaru Legacy’s touch screen not working, fear not! This article aims to provide you with detailed insights into potential causes and solutions for this problem.
Understanding the 2018 Subaru Legacy’s Infotainment System
The touch screen in the 2018 Subaru Legacy is an integral part of its infotainment system, designed to provide drivers with navigation, entertainment, and communication features all in one place. With a high-resolution display and user-friendly interface, it enhances the driving experience. However, when this system fails to respond, it can lead to issues managing essential functions such as:
- Navigation
- Audio Control
- Vehicle Settings
Recognizing why these malfunctions occur is critical to resolving the issue effectively.
Common Reasons Why Your Touch Screen May Not Be Working
Several factors can contribute to the malfunction of the touch screen in your 2018 Subaru Legacy. Understanding these can help in troubleshooting the issue efficiently.
Software Glitches
One of the most prevalent issues faced by touch screens is software glitches. These can arise from various scenarios, such as:
- System updates that haven’t been installed correctly.
- Temporary files or cached data causing a slowdown.
Hardware Issues
If the touch screen is not responding at all, this could indicate a potential hardware malfunction. Common hardware issues include:
- Frayed wiring connections.
- A defective touch screen panel.
Environmental Factors
Extreme temperatures can also affect the performance of electronic components. If you notice the touch screen dysfunction after a hot day or a cold night, temperature sensitivity might be the problem.
Touch Sensitivity Calibration
Sometimes, the issue lies not in the system but in its calibration. If the touch screen fails to recognize your inputs or responds inaccurately, recalibrating might be necessary.
Troubleshooting Your Touch Screen Issues
Before heading to a dealership or mechanic, try these troubleshooting steps. Many common issues can be resolved without professional assistance.
Restarting the System
One of the simplest solutions is often the most effective. Restarting your infotainment system can solve minor glitches. Here’s how:
- Turn off the vehicle.
- Wait a minute before turning it back on.
- Check if the touch screen responds properly.
Performing a Software Update
Ensuring your infotainment system is up-to-date may resolve various problems that are software-related. Follow these steps to check for updates:
- Connect your vehicle to Wi-Fi.
- Access Settings from the touch screen.
- Look for Software Update options.
- Follow the on-screen prompts to install any available updates.
Resetting the Display Settings
If restarting and updating don’t work, resetting the display settings might do the trick. This can often restore functionality without erasing data:
- Go to Settings.
- Select “Display.”
- Look for a Reset option and confirm your selection.
When to Seek Professional Help
If, after troubleshooting, your 2018 Subaru Legacy’s touch screen remains unresponsive, it may be time to consult a professional. Here are some indications that professional help is necessary:
Persistent Software Issues
If you continuously face software problems despite updates and resets, the system might have a deeper underlying issue.
Hardware Inspection
If you suspect a hardware failure, such as a damaged touch screen or wiring issue, a professional diagnostic is critical. Mechanics have the tools and expertise to identify and fix these problems.
Warranty and Recall Considerations
Before spending money on repairs, check if your vehicle is still under warranty or if there are any active recalls related to the infotainment system. Contact your local Subaru dealer for information specific to your vehicle.
DIY Repair Options
If you’re feeling particularly resourceful, there are some DIY options you might consider, depending on your skills and confidence level:
Replacing the Touch Screen
If the touch screen itself is faulty, replacing it might be the only option. However, this is a more complex procedure that usually requires special tools and knowledge. Here’s a basic guide:
- Disconnect the car battery to avoid power surges.
- Carefully remove the dashboard panel surrounding the touch screen.
- Unscrew and disconnect the old touch screen.
- Install the new touch screen by reversing the process.
Note: Always ensure you are following safety precautions when working on your vehicle.
Conclusion
The touch screen in the 2018 Subaru Legacy is a vital component that enhances the driving experience, providing access to navigation, entertainment, and vehicle settings. When it stops working, it can be frustrating. However, understanding the common causes and solutions can help you tackle the problem more efficiently.
Remember to start with basic troubleshooting steps such as restarting and updating your system, then seek professional assistance if necessary. Whether you choose to go for a DIY repair or consult with experts, addressing touch screen issues promptly ensures your driving experience remains enjoyable and convenient.
That said, always prioritize your safety and the integrity of your vehicle. Taking the right steps will get your Subaru Legacy’s touch screen back in working order, allowing you to enjoy the full range of features offered by this reliable car.
What are common issues with the 2018 Subaru Legacy touch screen?
The 2018 Subaru Legacy touch screen may exhibit several common issues, including unresponsive touch controls, screen freezing, and poor visibility due to glare. Many users report these problems, impacting the overall usability and enjoyment of the infotainment system. Sometimes, there are software glitches that lead to intermittent functioning, which can be frustrating for drivers trying to navigate through menus or access features.
In some cases, the screen may flicker or show distorted images, indicating a hardware problem. Additionally, connectivity issues with Bluetooth or Apple CarPlay/Android Auto can arise, making it difficult to use hands-free calling or media streaming functions. Identifying the symptoms is the first step in resolving these issues efficiently.
How can I reset the Subaru Legacy touch screen?
To reset the Subaru Legacy touch screen, you can perform a simple software reset. Start by turning on the vehicle and pressing the power button on the touch screen for about 10 seconds until it powers off. Wait a moment, then press the power button again to turn it back on. This action can resolve minor glitches and unresponsiveness without affecting your saved settings or data.
If a soft reset does not fix the problem, consider performing a factory reset. This option will erase all personal settings and preferences and restore the system to its original state. To do this, navigate to the settings menu on the touch screen, look for the “System” or “General” tab, and select the option for factory reset. Always ensure to backup any important data such as contacts and media before proceeding.
Is it possible to upgrade the software on the touch screen?
Yes, upgrading the software on the 2018 Subaru Legacy touch screen is possible and essential for improving functionality and resolving bugs. Subaru periodically releases software updates that enhance user experience and add new features. You can check for updates through the Subaru website or by visiting the dealership, where staff can assist you in downloading and installing the latest firmware.
To manually check for updates, you may need to connect a USB drive to your computer to download the software update files. After that, insert the USB drive into the USB port of your vehicle and follow the instructions on the touch screen for installation. Keeping the software up to date ensures optimal performance and compatibility with mobile devices.
What should I do if the touch screen is completely unresponsive?
If the touch screen in your 2018 Subaru Legacy is completely unresponsive, start by checking the car’s electrical system. Sometimes, a blown fuse could be the culprit. Refer to the owner’s manual for the fuse box location and inspect the relevant fuses. Replace any blown fuses and check if this resolves the issue. If the screen still does not respond, continue troubleshooting.
Another potential solution is to disconnect the vehicle battery for a brief period, which can reset the entire electrical system. Make sure the vehicle is turned off before disconnecting the battery terminals. After waiting for about 10-15 minutes, reconnect the battery and start the vehicle again. If the touch screen remains unresponsive after these steps, it may require professional diagnostic assessment to determine if there’s a hardware failure.
Can I clean the Subaru Legacy touch screen safely?
Yes, you can clean the Subaru Legacy touch screen safely, but it is essential to use the right materials and methods to avoid damage. Start by powering off the touch screen and the vehicle to prevent any accidental input. Use a microfiber cloth, as it’s soft and non-abrasive, to gently wipe the screen. Dampen the cloth slightly with water or a mild screen cleaner specifically designed for electronics.
Avoid using harsh chemicals, paper towels, or rough fabrics, as these can scratch or harm the screen’s surface. After wiping away fingerprints and smudges, ensure that no moisture remains on the screen. Regularly cleaning the touch screen helps maintain clarity and responsiveness, enhancing your overall experience.
Where can I find replacement parts for the touch screen?
If the touch screen in your 2018 Subaru Legacy needs replacement, you can find parts at various locations. The first and most reliable source is your local Subaru dealership, where OEM (Original Equipment Manufacturer) parts are available. This option ensures that you receive high-quality, compatible components that meet Subaru’s standards for your vehicle.
You can also explore authorized online retailers or automotive parts websites specializing in Subaru components. Just ensure the site is reputable and that the parts are compatible with your model year. Shopping around may help you find competitive pricing, but always prioritize quality over cost when it comes to replacement parts for critical systems like the touch screen.
Should I consider professional repair for the touch screen issues?
If you encounter persistent problems with your 2018 Subaru Legacy touch screen that simple troubleshooting cannot resolve, considering professional repair is a wise choice. Certified technicians at a dealership or authorized repair shop have the expertise and diagnostic tools necessary to accurately identify the cause of the issue. They can handle hardware replacements, software updates, and more complex fixes that may be beyond a typical DIY approach.
Additionally, professional repair often comes with a warranty on parts and service, providing peace of mind regarding the quality of work. If your vehicle is still under warranty, be sure to check with your dealership before proceeding with any repairs, as some repairs may be covered without additional costs.